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Frequently Asked Questions
How long does shipping take for Enki products?▼
Standard shipping typically takes 3 to 7 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery.
What is your return policy for home goods?▼
We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a hassle-free return and refund.
Which payment methods do you accept?▼
Enki accepts all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Klarna and Affirm for a more convenient shopping experience.
How do you ensure the quality of your products?▼
Every Enki piece is crafted using premium, sustainable materials and undergoes rigorous quality inspections to ensure it meets our high standards for durability and comfort.
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